Adobe is placing needless hardship on people in developing countries and rural areas.

People in developing countries and rural areas typically have slow and/or metered Internet connections. Adobe's update software does not work on slow connections and attempting to use it wastes gigabytes of bandwidth as well because when it drops the connection, which it invariably does, it deletes all the data that it has downloaded and starts over from scratch on the next attempt. People in these situations are thus required to spend extra time and money to even attempt to get any updates with no guarantee that they ever will. The ability to resume downloads would likely solve this issue. How can Adobe be convinced to implement this trivial feature?