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Participant
March 15, 2023
Question

Adobe keeps asking me to license the software again Windows 10

  • March 15, 2023
  • 2 replies
  • 590 views

Hi

I am using CS6 Design and Web Premium on Windows 10. After disk crash I've installed the software one again and I could licenses it successfully. The problem is after every windows restart. Adobe asked me to license the software again. After logging in and licensing it works. And so on (always with administrator rights).

Could you please help me? Thank you very much in advance.

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2 replies

Peru Bob
Community Expert
Community Expert
March 15, 2023

Do you have any Creative Cloud software installed?

If so, see here:

https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

kglad
Community Expert
Community Expert
March 15, 2023

what are you prompted to do to relicense?  re-enter the serial number?  sign-in to adobe.com?  something else?