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ambitious_Glitter15A7
Participant
June 19, 2014
Answered

Adobe Muse CC 2014 asking me for a serial number?

  • June 19, 2014
  • 11 replies
  • 18703 views

Hi,

Why the new Adobe Muse CC (2014) is asking me to put a serial number?? I have a Creative Cloud membership for Muse product that i pay per month.

Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM

Creative Cloud applications ask for serial number

Creative Cloud products launch in trial mode on non-English operating systems | CCM, CS6

Try all the thing above, but nothing works. Help please!


Thanks.

This topic has been closed for replies.
Correct answer Colby Ausen

nope...doesnt work for me


You will need to remove any line in your hosts file that contains Adobe servers. This can block your machine from activating Muse.

Mac: /etc/hosts

Win: C:/Windows/System32/drivers/etc/hosts

You'll need to restart Muse after editing and saving the file.

Please let me know if this works.

11 replies

John T Smith
Community Expert
Community Expert
June 19, 2014

Chat Now button near the bottom for Activation and Deactivation problems may help

http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

ambitious_Glitter15A7
Participant
June 19, 2014

Hmm.. Not working. It's funny because if i close the popup window with the options "license from this software" or "Continue the trial version" , Muse works correctly... It is a bug or the 30 days trial period are counting?

10341214414140807015
Participant
July 31, 2014

serial number