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lcaloz
Participant
June 19, 2013
Question

Adobe Muse CC reported as properly installed while it was not

  • June 19, 2013
  • 1 reply
  • 347 views

Hello,

I move today to Creative Cloud CC with the new Creative Cloud Desktop application.

I was previoulsy on CS6 and I'm a Creative Cloud member since day 1 or so.

I uninstalled all CS6 application before moving to CC and also cleaned some of the user/library/application support/adobe folders (the one that where reporting cleary to CS6 or Lightroom 4.0) 

However when I installed Creative Cloud Desktop application it tell me that both Adobe Muse CC and Touch App Pliugins (no idea what this is) are correctly installed.

I installed without any issue LR 5 and PS CC as a test but no way for me to install or lunch Muse CC as the application report it as installed.

I couldn't fine anywhere Muse CC on my disk.

I'm on Mac OS X 10.8.4

Any help would be appretiated.

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
June 21, 2013

Lcaloz please see Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to resolve your current difficulties.

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