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Fin Enthusiastic
Participant
September 10, 2014
Question

Adobe Photoshop CC 2014 is marked as "trial" (in the CC manager)

  • September 10, 2014
  • 2 replies
  • 118 views

- and asks me on every start wether I want to continue with my trial - even though my subscription is valid and regular Photshop CC works like a charm. Whats up with that?

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2 replies

F
Fin EnthusiasticAuthor
Participant
September 10, 2014

Hi Kartikay Sharma,

yes, my fault.. this is actually the wrong account, my sub is on a different one (long story).
Thank you.

Kartikay_Sharma
Kartikay_Sharma
Participating Frequently
September 10, 2014

HI Fin Enthusiastic,

I have just checked your email and was not able to find any active subscription. Can you please check what Email address has been used to purchase the subscription and is it the same ID that you are using while trying to activate the subscription.

Cheers,

Kartikay Sharma

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