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Participant
April 23, 2019
Answered

Adobe Photoshop CC subcription cancel and complete refund not arrived yet?

  • April 23, 2019
  • 3 replies
  • 795 views

Hello, i am from france (i cannot find the french forum sorry) and purchased a subcription for Photoshop CC 23,99 € the 8 th april 2019 but canceled it the 18 th april 2019 because i don't often use it and cannot really use it well. While canceling my subcription it was clearly wrote that i will be fully refunded since i have legaly canceled before 14 days. So my question is what is the delay to be refunded? or did i missed out on something? Thank you if official moderators from Adobe could help me.

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Correct answer Abambo

Les remboursements prennent de 5 à 7 jours ouvrables.

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
April 23, 2019

Les remboursements prennent de 5 à 7 jours ouvrables.

ABAMBO | Hard- and Software Engineer | Photographer
kyoko11Author
Participant
April 23, 2019

ok, merci je cocherai la reponse correcte des que je reçois le remboursement. Merci pour la reponse rapide

Abambo
Community Expert
Community Expert
April 23, 2019

Pas de probèmes. Si le remboursement ne se fait pas: Contact Customer Care !

Et en cas de problèmes supplémentaires: revient et poste une réponse ici.

ABAMBO | Hard- and Software Engineer | Photographer
jmlevy
Community Expert
Community Expert
April 23, 2019

Bonjour,

Le forum francophone se trouve ici : Forums en français

John T Smith
Community Expert
Community Expert
April 23, 2019

This is a public forum, not the link to Adobe support

-other users here can't help with that specific problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html