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Participant
January 6, 2013
Question

Adobe Photoshop CS6 won't install my CS6 trial.

  • January 6, 2013
  • 1 reply
  • 1139 views

My OS is Windows 7. I downloaded Adobe Downloader Assistant, downloaded CS6, and clicked on the 'setup' file, and it gave me an error mesagge saying that there was a prerelease/other version of CS6 interferring, and I had to uninstall it before I could install the package. I manually deleted said version, hoping that it would solve this problem, but no matter what I did, it kept giving me that message.

I even tried to use Adobe Creative Suite Cleaner Tool (And, for some odd reason, it kept asking me to insert a CD), but it still gives me the same message. What did I do wrong?

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1 reply

Mylenium
Legend
January 6, 2013
Participant
January 6, 2013

I followed the instuctions on that FAQ, using Adobe CS Cleaner Tool since I didn't uninstall my previous CS6 version, and it didn't help at all.