Adobe Photoshop Elements 13 Activation

Forum|Forum|8 months ago
May 27, 2025
2 replies
304 views

Hello, I have Adobe Photoshop Elements 13 with an activation key, but I can't activate it. I get a message saying it's already activated, but unfortunately, the PC it was activated on is defective. How can I activate the version?

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

Scroll down here to see a list of the forums:
https://community.adobe.com/

Peru Bob

Community Expert

You are allowed two activations.

If you used both and can't deactivate one on the computer that is activated, then you can't activate another computer.

S

stefanie_6602Author

Participant

Sorry but i can´t deactivate it anyway because the old computer is broken. And after the installation it say´s that there is already an activation in use. Can my version be reseted somehow?

kglad

Community Expert

no. deactivation from a computer that has an activation is the only way. ie, if those computers are inaccessible, it's impossible to reset your activations.

that used to not be the case so if you look at older discussions you'll see that by contacting adobe support and requesting, they will reset. that's no longer true.

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