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Anderella
Anderella
Participant
Nov 19, 2014 11:47 AM UTC
Answered

Adobe Photoshop Elements License valid for how many family computers ?

Hi,

I know Apple Appstore Version of Elemtents is a little "limited" in Usage (no Organizer), but is allowed to be installed and used on up to 5 family computers.

###

Bought Photoshop Elements 12 last year online at Adobe Online Store.

On how many computers am I allowed to install, activate and use this version ?

Is it possible to use/install the software on WIN and OSX the same time ?

Thanks for help, appreciate !

(Couldn't find answer in the help/license section)

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    ANAND8502Correct answer
    Adobe Employee
    Nov 19, 2014 12:37 PM UTC


    Hi Anderella,

    You can install and activate Photoshop Elements on two machines, however as per eula you should not use them simultaneously on both the machines.

    If you have a multi platform serial key which works on both Mac and Windows then you can install it on one Mac and one Windows machine.

    Regards,

    Anand

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    8 replies

    havasw15308483
    havasw15308483
    Participant
    Jul 9, 2015 8:11 AM UTC

    Hi i've a similar problem, i've buy photoshop elemens 13 for windows but now i use Mac OSX.

    Can i use the same serial number for both operating sistem?

    I've a serial for windows but i want use photoshop elements 13 with Mac osx Yosemite.

    What can i do?

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    domnic_rj23
    domnic_rj23
    Participating Frequently
    Oct 8, 2015 6:23 AM UTC

    You can use the same serial key for Mac.

    Translate
    Adobe Employee
    ANAND8502Correct answer
    Adobe Employee
    Nov 19, 2014 12:37 PM UTC


    Hi Anderella,

    You can install and activate Photoshop Elements on two machines, however as per eula you should not use them simultaneously on both the machines.

    If you have a multi platform serial key which works on both Mac and Windows then you can install it on one Mac and one Windows machine.

    Regards,

    Anand

    Translate
    Anderella
    AnderellaAuthor
    Participant
    Nov 19, 2014 12:54 PM UTC

    Hi Anand,

    thank you for helping !

    Do you also know how I can buy  (or upgrade) a multi platform license to photoshop elements 13 ?

    The adobe online order form only shows select platform: windows OR osx but not both.

    Translate
    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    Nov 20, 2014 9:23 AM UTC

    I doubt that there is multiplatform serial key available for Photoshop Elements 13.

    It is either for Windows or Mac.

    Elements is sold as a cross-platform license.

    Elements 13: Purchased upgrade but download is for Windows and I have a Mac

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