Skip to main content
Participant
June 8, 2016
Answered

Adobe Photoshop Installation Problem.

  • June 8, 2016
  • 2 replies
  • 578 views

I'm trying to install my Adobe Photoshop Creative Cloud trial for three month on my Mac. but when i clicked 'install' and wait a minute, it says "installer failed to initialize please download Adobe Support Advisor to detect the problem" then i'm trying to download the Photoshop CS6 and the same thing happened. I've tried to fix it from YouTube but nothing changed. Please help me, Thank You.

This topic has been closed for replies.
Correct answer fathananindito22_

Nevermind guys! I finally solved the problem! I accidently deleted my Adobe Application Manager. So i installed it again and now it works normally. Thanks for all the helps guys!

2 replies

fathananindito22_AuthorCorrect answer
Participant
June 10, 2016

Nevermind guys! I finally solved the problem! I accidently deleted my Adobe Application Manager. So i installed it again and now it works normally. Thanks for all the helps guys!

Sheena Kaul
Legend
June 8, 2016

Moving to Creative Cloud Download & Install

Hi fathananindito22.,

Please follow FAQ’s for Creative Cloud Installation Failed and Launch errors:

Hope that helps!

Regards,

Sheena

Participant
June 9, 2016

I still can't find my answer there :/

zakaria17
Participant
June 9, 2016

Support Analyzer is discontinued right now. you should download Adobe Creative Cloud application and download the trial from there by clicking TRY. It works.