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Participant
September 18, 2018
Answered

Adobe Photoshop payment

  • September 18, 2018
  • 1 reply
  • 322 views

Hi,

For the past 2 weeks, whenever I open Adobe Photoshop it opens up a popup window with info regarding payment. The problem is, PayPal does't subtract the money from my account. So even when I confirm my payment method within my Adobe account, every time whenever I open Photoshop the same popup window appears.

Could you please assist to solve this issue?

Thanks.

Regards,

Daniel

This topic has been closed for replies.
Correct answer DelphiZoa

Hi Daniel,

Have you tried the troubleshooting steps in this help document: Stop Adobe Creative Cloud from opening in trial mode after purchase?

1 reply

DelphiZoa
DelphiZoaCorrect answer
Participating Frequently
September 18, 2018

Hi Daniel,

Have you tried the troubleshooting steps in this help document: Stop Adobe Creative Cloud from opening in trial mode after purchase?