Participant

Question

Adobe Photoshop problems CS6

Forum|Forum|2 years ago
December 19, 2023
3 replies
526 views

Hello,

I have a problem with Adobe Photoshop CS6. To log in to Adobe Photoshop CS6 I used the registered email REMOVED, but that email is no longer there.

Can my Adobe Photoshop CS6 login be changed to another email?

Thank you in advance

This is a public forum, not Adobe support

Private information removed... Moderator

This topic has been closed for replies.

Rob_Cullen

Community Expert

From your screen-clip: Your Serial Number has been 'Revoked'

See reasons in this link-

https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

Contact Adobe support for advice. Community members in this forum cannot be of help.

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .

S

Sandan34344761j136Author

Participant

Ok thanks for your information

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from enterprise & teams and then photoshop">

S

Sandan34344761j136Author

Participant

Noted, Thank you very much

kglad

Community Expert

disconnect your computer from the internet and restart installation of cs6, or if already installed, open and app.

you should be prompted to activate offline, solution 2 here - https://helpx.adobe.com/creative-suite/kb/serial-number-validation-launching-cs6.html

S

Sandan34344761j136Author

Participant

I have tried your solution, and the results are attached.

Does this mean I can no longer use Adobe Photoshop?

Yesterday I asked Adobe support and they suggested that I post the question to the Adobe community forum.

kglad

Community Expert

from whom did you purchase?

did support say the revocation was correct?

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