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Participant
December 5, 2018
Answered

Adobe Plan Cancellation Fee - Question

  • December 5, 2018
  • 1 reply
  • 1416 views

I'm considering cancelling my Adobe plan, however I see there's a cancellation fee for cancellation. I'm just wondering if cancelling my account at the END of the year as opposed to the start of the year would reduce or altogether cancel out that cancellation fee, since you've paid for a whole year?

Is there a best/worst time to cancel one's account, or not?

Thanks.

This topic has been closed for replies.
Correct answer David__B

Hi Ronan,

If you cancel during the last month of your current contract there are no early termination fees. Please see this article for additional info about cancellation.

How to cancel your Adobe Creative Cloud plan or membership

Hope that helps,

- Dave

1 reply

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
December 5, 2018

Hi Ronan,

If you cancel during the last month of your current contract there are no early termination fees. Please see this article for additional info about cancellation.

How to cancel your Adobe Creative Cloud plan or membership

Hope that helps,

- Dave

ronand26Author
Participant
December 5, 2018

Oh great, thanks for your help!

Abambo
Community Expert
Community Expert
December 5, 2018

If you have a prepaid for a year subscription, you can cancel at any moment and the subscription ends at the terms end.

Look into David's link, the chapter:

What happens when I cancel?

Do I get a refund?

ABAMBO | Hard- and Software Engineer | Photographer