Adobe, Please Make Prices in Canada Canadian Dollars

Forum|Forum|5 years ago
March 18, 2020
2 replies
1055 views

I live in Canada and as the Canadian dollar goes down in value compared to the US dollar, the Creative Cloud subscription is getting more and more expensive. I don't know why Adobe won't do what Apple does and make the prices in the local currency. If this devaluation of the CDN$ continues the price of this Adobe subscription will become unsustainable, especially in this time when many small businesses like mine are suffering due to all the coronavirus closures and bussineses pulling back on creative services.

Adobe needs to step up and address this quickly.

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Michael Karst

Participating Frequently

@TomHu as of today, Adobe is finally supporting the Canadian dollar on their website. It took them 8 years, but I guess they finally figured it out. Details here: https://helpx.adobe.com/ca/x-productkb/policy-pricing/currency-change-canada-mexico.html

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TomH07

Known Participant

Good that they finally did this, but for me it's too little too late because I'm about to cancel my CC subscription anway which renews next month. The price is still too high, Adobe just added 30% onto all their Canadian subscription prices, so they will actually be more expensive now than they were after converting to US$. Raising their prices at a time when so many small businesses are stuggling financially was really a bad idea.

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Michael Karst

Participating Frequently

Belive me, I hear you! I've been fighting Adobe for this for the past 4 years. When the value of the Canadian dollar fluctuates as much as it has over the last 8 years, Adobe has been charging Canadians anywhere from $60-$80/month for Creative Cloud subscriptions. The problem has always been that you never know what you're going to be paying when your billing cycle renews. At the best of times, when the Canadian and US dollars were almost even in 2013 (which was ususual), we would have been paying about $53/month. When the rate was at one of its lowest points in 2002 at .61, we would have been paying $87/month. With today's exchange rate at .79 (which is high but still about average), we would be paying about $67/month. It looks like Adobe has decided to calculate its Canadian prices based on an exchnage rate of .76 which translates to about $70/month for all apps. It seems reasonable and long, long overdue.