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Ivan23749284lnfz
Participant
March 25, 2022
Question

Adobe, подключите МИР (MIR) или UnionPay

  • March 25, 2022
  • 2 replies
  • 2543 views

Adobe, у российских пользователей не проходит оплата по картам VISA / Mastercard, а также через PayPal. Пожалуйста, в течение месяца добавьте в способы платежей российскую MIR или китайскую UnionPay.  Мы готовы платить и ценим продукт!  Или продлите срок приостановление услуги после ошибки платежа с 30 дней до 90. Возможно, за этот период ситуация разрешится.

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    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 25, 2022

    Each situation is handled on a case-by-case basis by Adobe Customer Support. Fellow product users here can't tell you what payment method Adobe will accept in the future because we don't know.

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 25, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

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