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Bands321
Participating Frequently
May 2, 2020
Question

Adobe Portfolio [Custom Domain Name] Issue

  • May 2, 2020
  • 2 replies
  • 3500 views

I removed my Adobe Portfolio site from my domain and now when I try to go to my domain, it takes me to a portfolio error page. How do I totally unlink/remove the portfolio page from my existing domain? 
When I go into my Portfolio account the site isn't there so I can go in and verify it is unlinked.

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    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 2, 2020

    Log-in to your domain name provider's website and change the DNS records to point to your new server's IP address.   It takes 24-48 hours for changes to populate worldwide.

     

    Nancy O'Shea— Product User & Community Expert
    B
    Bands321Author
    Participating Frequently
    May 10, 2020

    My DNS points to the GoDaddy servers. Still going to the broken Portfolio page. 

    Still not sure what's wrong.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 10, 2020

    Did you by any chance redirect GoDaddy to Portfolio?

     

    Nancy O'Shea— Product User & Community Expert
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