Skip to main content
thomasr52816106
thomasr52816106
Participant
December 16, 2019
Answered

Adobe Portfolio: 'Update live site' button missing

  • December 16, 2019
  • 4 replies
  • 2341 views

Hi there,

I have been editing my site in Portfolio but it would seem that I am unable to update the live version since the 'update live site' button is missing (as is the 'preview' button). I have not had this problem before and I now don't know what to do. I don't want to risk losing my changes! I have tried refreshing etc. but no luck. Can anyone help?

Thanks, Tom

This topic has been closed for replies.
Correct answer Nancy OShea
quote

I am also missing the Update Live Site button.

===========

@Ineedafingscreenname

Do you have a PAID Creative Cloud Plan? 

https://account.adobe.com/plans

 

Are you logged-in to your PAID plan? 

https://portfolio.adobe.com/sites

 

Or try using another web device with a browser that accepts cookies and does not have script blockers.

 

4 replies

Ineedafingscreenname
Ineedafingscreenname
Known Participant
January 15, 2022

I am also missing the Update Live Site button.  I can zoom out all the way using "Ctl -" and it's just not there. Not sure what's up. It disappeared after I made some changes to the font and background color. It was there before those changes and I had even updated the site once using it. Then it disappeared. See below...


Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 15, 2022
quote

I am also missing the Update Live Site button.

===========

@Ineedafingscreenname

Do you have a PAID Creative Cloud Plan? 

https://account.adobe.com/plans

 

Are you logged-in to your PAID plan? 

https://portfolio.adobe.com/sites

 

Or try using another web device with a browser that accepts cookies and does not have script blockers.

 

Nancy O'Shea— Product User & Community Expert
Ineedafingscreenname
Ineedafingscreenname
Known Participant
January 15, 2022

I do have a paid CC subscription and I was using it. I found a way around it for now by doing all my edits in Chrome. So far, the button hasn't disappeared there. It's possible that my Firefox browser was giving it issues because I have several add-ons including a javascript blocker. However, all the javascript was allowed for the Portfolio site. Could be something else.

C
citizenpayne
Participant
December 10, 2020

hi there. please did you ever find a fix for this, i have just the same problem. with thansk from Canada!

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 17, 2019

Assuming you're logged-in to your paid Creative Cloud plan, try changing the zoom settings in your browser with Ctrl+ ++ or Ctrl+  -(minus). 

 

I frequently have to close my browser toolbar (F11) to create enough vertical space to display everything in Portfolio's editing console.

 

 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 16, 2019

Portfolio help may be obtained at the links below
https://help.myportfolio.com/hc/en-us
https://portfolio.adobe.com/

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices