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Participant
June 3, 2012
Question

Adobe Premier Element 8 installation problem

  • June 3, 2012
  • 1 reply
  • 464 views

We recently upgraded our computer from Windows Vista 32-bit to Windows 7 64-bit.  In order to do this we had to reinstall the whole OS and we lost all of our applications.  We have a license for Adobe Photoshop Elements 8 and Adobe Premiere Elements 8.  We were successful at installing Adobe Photoshop Elements 8, but when we tried to install the Adobe Premiere Elements 8, it gave us the following error: "Either Adobe Premiere Elements 8.0 is not installed on the system or has corrupted.  So please install Adobe Premier Elements 8.0 and then retry.".  It appears as though the installer thinks it should be performing an upgade.  Any ideas?

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    1 reply

    Mylenium
    Legend
    June 4, 2012

    Could be a simple compatibility issue. not sure if PSE/PPE 8 is even qualified for Win 7. Try to run the installer in one of the compatibility modes.

    Mylenium