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A
Anonymous
March 8, 2012
Answered

Adobe Premier Elements 2.0 (W XP) doesn't run on windows 7

  • March 8, 2012
  • 2 replies
  • 7913 views

My new computer is Windows 7.  My Adobe Premier Elelmnts 2.0 is for Windows XP.  Can I get a free upgrade/patch so it will work?

    This topic has been closed for replies.
    Correct answer johncscharringhausen

    No kidding. That’s insulting. You tried turning it around on me. When did I ask that an application be developed on an operating system that hasn’t been released? I didn’t.

    It’s charging $80 for the upgrade in this situation that is criminal in my mind. Adobe should want its products to migrate up easily. I already invested in a new computer. I shouldn’t have to pay so much to upgrade all my applications. But Adobe (and companies like Intuit) have consumers over a barrel and take advantage of them this way because we have all these stored projects they want to continue to use. That’s not the case for most of my other applications. They let you migrate up and don’t charge you or charge you a nominal fee (like $10).

    And Premier Elements always had trouble burning CD’s and running on Windows XP besides. Didn’t fulfill my expectations in the first place. Very clumsy on our 64 bit platform...and now this

    Paul Oristaglio

    MassPRO, Inc.

    72 Taunton St., Suite 103

    Plainville, MA 02762-2132

    Toll Free: 877-695-9201

    Cell phone: 401-480-6945

    Fax: 508-695-1814


    you go Paul! I was on tele with thoughs jerks for what seemed to be forever.

    2 replies

    R
    richlith
    Participant
    March 12, 2012

    Hey Paul,

    After reading your post I was all ready to wait until Premiere Elements goes on sale for $50, but I wanted to give something a quick try first.   If you right click on a shortcut in windows 7 and click on properties you can enable compatibility mode (on the compatibility tab).  I chose to run under compatibility for windows xp sp3 and also checked the run as administrator at the bottom just for kicks. 

    Now when I run the program from that shortcut it no longer completely locks up when I add media.  I was able to add pictures and video to the timeline and play them so far.   I will keep testing it out.  I know I have to buy a new adobe suite to replace my Studio 8 soon also.  I feel your pain.

    ~Rich

    A
    Anonymous
    March 13, 2012

    Thank you. This may well be the best suggestion yet. I will try it

    Paul Oristaglio

    MassPRO, Inc.

    72 Taunton St., Suite 103

    Plainville, MA 02762-2132

    Toll Free: 877-695-9201

    Cell phone: 401-480-6945

    Fax: 508-695-1814

    Gautham_K
    Gautham_K
    Participating Frequently
    March 8, 2012

    Hi,

    Do you receive any error message when you try to install the product?

    The current version of Premiere Elements is 10. Elements 2.0 is not tested on or built for newer operating systems and hence there is no patch which will allow the product to install and run smoothly on Windows 7.

    The best option here is to upgrade to Premiere Elements 10 which is available at a discounted rate since you already own an older version of the same product.

    This link has more information on the same : Adobe Premiere Elements 10 - Upgrade Buying Guide

    A
    Anonymous
    March 8, 2012

    No error messages popped up on the install but the application freezes when it runs.

    I’m pretty sure it was $80 for the upgrade which hardly seems fair since it is billed as a “windows” application and all I did was get a new computer. I should have rights to use it on any windows based system I can without any charge as far as I ‘m concerned...or nominal $10-$15 at worst

    Paul Oristaglio

    MassPRO, Inc.

    72 Taunton St., Suite 103

    Plainville, MA 02762-2132

    Toll Free: 877-695-9201

    Cell phone: 401-480-6945

    Fax: 508-695-1814

    Gautham_K
    Gautham_K
    Participating Frequently
    March 8, 2012

    Hi,

    An application cannot be developed or designed for an operating system that is still not released (Premiere Elements 2.0 was released a long time before Windows 7 was).

    Hence every application has a system requirement that has to be fulfilled for it work.

    I understand your concern but there is really nothing that can be done to get this version of the product to work on Windows 7 when it is not designed for the same.

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