Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air
Hi everybody,
I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
"The installer could not initialize. Download the Adobe Support Advisor."
There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
I've tried this many times, but every time being a failure.
EtreCheck version: 2.1.8 (121)
Report generated 19 de abril de 2015 16:29:58 BRT
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Click the [Click for details] links for more information about that line.
MacBook Air (13-inch, Mid 2013) (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 93
Intel HD Graphics 5000
Color LCD 1440 x 900
OS X 10.10.3 (14D131) - Time since boot: 0:0:38
APPLE SSD SD0128F disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.10 GB (11.53 GB free) (Low!)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Anywhere
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
iTunesHelper Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Aplicativo (/Applications/Dropbox.app)
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
npsf_cef: Version: sf 3.3.2.1 [Click for support]
Avast Online Security
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
Destinations:
HD Hayra [Local]
Total size: 499.75 GB
Total number of backups: 3
Oldest backup: 2014-09-04 21:52:41 +0000
Last backup: 2015-01-18 03:21:42 +0000
Size of backup disk: Excellent
Backup size 499.75 GB > (Disk size 120.10 GB X 3)
31% com.avast.daemon
17% lsregister
5% identityservicesd
3% WindowServer
2% coreservicesd
147 MB com.avast.daemon
103 MB Spotlight
77 MB Dropbox
73 MB ocspd
60 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
352 MB Free RAM
1.84 GB Active RAM
1.47 GB Inactive RAM
628 MB Wired RAM
1.96 GB Page-ins
12 KB Page-outs
Apr 19, 2015, 04:27:45 PM Self test - passed
Apr 19, 2015, 02:41:40 PM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-04-19-144140_[redacted].cpu_resource.diag [Click for details]
Apr 17, 2015, 12:00:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-17-000021_[redacted].crash
Apr 16, 2015, 11:59:35 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].crash
Apr 16, 2015, 11:01:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2015-04-16-230155_[redacted].crash
Apr 16, 2015, 09:39:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].crash
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