Adobe Premiere Elements 15 - Windows 7 32 Bit

Forum|Forum|9 years ago
January 16, 2017
1 reply
2802 views

I purchased the Adobe Photoshop Elements & Premiere Elements 15 package and it will not install on my Windows 7 32 bit system. Is there a way to exchange the product for a version of the software that will work with my system?

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kglad

Community Expert

you can return your elements 15 programs is it's still within the grace period of purchase.

the elements 14 programs were the last versions compatible with 32 bit computers but adobe no longer sells that version.

http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software_sl_mostpopular.html

matt_brittone87397192Author

Participant

I purchased the hard copy DVD from staples, they will return it for a refund or do i need to go through adobe and if so how do I contact someone to return it?

kglad

Community Expert

go through staples and see if they have an elements 14 dvd you can use.

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