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Participant
May 1, 2021
Question

Adobe Premiere Elements 2021 download trial error CustomHook_HD_EO/exe - application error

  • May 1, 2021
  • 2 replies
  • 1612 views

I am trying to download the Premiere Elements 2021 trial and about 80% I get this error

0x c0000022  CustomHook_HD_EO.exe - application error.

I have tried several times. Uninstalled and folders. Turned off firewall and defender virus.

Windows 10 Pro 64 bit

This topic has been closed for replies.

2 replies

May 1, 2021

Hello,

I am also facing this issue, about almost 70% i got same error and i have updated windows too.
Kindly guide me what i should do? Thanks.

Regards:masticating

kglad
Community Expert
Community Expert
May 1, 2021

that's a compatibility error generated by your os, Adobe Premiere Elements system requirements

Participant
May 1, 2021

I have brand new windows 10 pro 64 bit dell

i7 gen 11

It should be compatible

kglad
Community Expert
Community Expert
May 1, 2021

what's you win 10 version?