Adobe Premiere Not Opening - Cannot be uninstalled

Question

Everytime I try to open Adobe Premiere, the initial pop up box does not even come up. The mouse loads and stops to no avail. I've tried opening projects to jumpstart it, I've tried opening it from creative cloud, and running the program as an administrator and nothing happens. I do not have an error message, nothing signifies that the program is attempting to be opened.

I attempted to uninstall it to hopefully fix this issue but it says "Conflict uninstalling Premiere Pro CC. Please save your work and close the following programs for all logged in users." I do have Creative Cloud installed on another computer, but I have no programs currently open.

The computer I am having an issue with is running windows 10 and the other computer is Mac OS 11.02.

kglad · Accepted Answer

I also updated Windows to Windows 10 version 1709, it's a 64-bit system. I also reset my preferences on Windows and it is still not opening.

I successfully uninstalled premiere pro on Windows thanks to Brucgovn, but now it won't let me reinstall? It's showing the same error message "Conflict installing Premiere Pro CC. Please save your work and close the following programs for all logged in users."

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

or contact the Adobe Twitter team at @AdobeCare

Kanikas · Answer

Moving to Creative Cloud Download & Install​

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