I have downloaded Adobe Premiere & Photoshop elements 13, but when I go to Set-up.exe it starts installing about 70%, the comes up with "We've encountered the following issues. Installer failed to initialise."
I have cleared all of my previous download of Adobe elements 12. I am running on 64 bit Windows.
Follow below steps :
Step 1)
Launch Task Manager, click on More Details option and end all Adobe related tasks.
Step 2)
Navigate to C: > Program Files(x86) > " Common Files" > Adobe .
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
Unable to delete ?? try to rename . like OOBE-old.
Step 3)
Click on the below link and download Adobe Application manager and install the same :
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe
Once the installation process is completed, locate Adobe Application Manager launch icon on Desktop and double click on it .
It will start update process.
once it is completed, try to install Premiere and Photoshop Elements and check.
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