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Participant
April 7, 2014
Question

Adobe Pro XI Download

  • April 7, 2014
  • 1 reply
  • 242 views

I can't seem to successfully download this program on a Surface Pro.  It has worked once, i.e. accepted my seriel number, but now I'm back in the do loop of it stating my seriel number is valid but doesn't match anything on my computer.

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1 reply

Jeffrey_A_Wright
Legend
April 7, 2014

Denise531 have you tried removing and reinstalling Adobe Acrobat XI Professional?  You may also want to try using the Acrobat cleaner tool which can be found at http://labs.adobe.com/downloads/acrobatcleaner.html.