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Participant
June 20, 2015
Question

ADobe PS Elements 13--says "downloaded" but can't install.

  • June 20, 2015
  • 1 reply
  • 87 views

Have downloaded 2x--when I hit install, nothing happens. 

Used to have older version, purchased from Adobe direct.  This one bought from Amazon--hoping that's not the issue.

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    1 reply

    kglad
    Community Expert
    Community Expert
    June 20, 2015

    what file(s) did you download (names and extensions), what are the file sizes shown on your hd and what' your os?