Adobe removed my account/can't install elements on my new computer

Question

I purchased Adobe Photoshop Elements and Premiere 2022 last year. I have the installation disk and the license code. I recently purchased a new computer and tried to install them on it. However I can't log in to my Adobe account. I found an old email that said they were going to remove my account if I didn't respond in the next 90 days. Apparently I didn't. I cannot find a phone number to call Adobe about this, and I can't submit a question without signing in to my account. Any advice?

Jeffrey_A_Wright · Answer

Deborah, there are no orders under the account you used to post to this public discussion forum.  Please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to reset the password on the account you used to purchase Photoshop and Premiere Elements.  If you need assistance with accessing the account, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen

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