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Participant
December 3, 2011
Question

Adobe's website broken - Any other ways to get the serial number?

  • December 3, 2011
  • 4 replies
  • 1068 views

Hello.

I bought the student's version of Adobe's Creative Suit.

Now I need to get the serial number from a link which doesn't exist. It says that it is broken.

Is there any other Way to get the Serial Number because without it I can not activate the product.

Can somebody help me please?

Greetings.

    This topic has been closed for replies.

    4 replies

    Jeri H
    Adobe Employee
    Adobe Employee
    December 5, 2011

    You'll find the links to follow in the Education FAQ document--see the section "How do I submit my proof of eligibility to get my serial number?" I've just checked the links and they're all working correctly.

    Jeffrey_A_Wright
    Legend
    December 5, 2011

    Dendylein2 which country are you located in?

    Adobe Employee
    December 3, 2011

    Hi Dendylein2,

    One  tip to get you up and running quickly: You can use Creative Suite before getting your serial number, by selecting the installation option that allows you to install the product as a trial. You can then use the serial number to convert it to the non-trial version later.

    Did you purchase your Creative Suite in North America or elsewhere (the  correct solution can vary, depending on where you purchased the Creative Suite from).

    If you purchased in North America, have a look at the options in the table and choose the link that matches your situation:

    I have a Student and Teacher edition product

    If you purchased outside of North America, and from a reseller, the website is down and I apologize for that. This is known and Adobe is working on a fix.

    Thank you for posting.

    Participant
    December 3, 2011

    Try adobes Customer Support.