Skip to main content
metroxing
Participant
October 27, 2022
Question

Adobe Serial Number & VPN issues.

  • October 27, 2022
  • 1 reply
  • 119 views

Purchased CD-ROM 2023 Elements, NOT Accepting Serial Number from included card untilI I turned off my VPN - why should that matter? Or why not say that on the install page?" ? If you want to install software, turn off your VPN. 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 27, 2022

you should have seen a problem authenticating you serial number because of an adobe connection issue.

 

there are a number of relatively uncommon things that can cause this (and you found one).