Adobe Serial Number & VPN issues.

Forum|Forum|3 years ago
October 27, 2022
1 reply
119 views

Purchased CD-ROM 2023 Elements, NOT Accepting Serial Number from included card untilI I turned off my VPN - why should that matter? Or why not say that on the install page?" ? If you want to install software, turn off your VPN.

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kglad

Community Expert

you should have seen a problem authenticating you serial number because of an adobe connection issue.

there are a number of relatively uncommon things that can cause this (and you found one).

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