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November 4, 2019
Question

Adobe software not opening under macOS

  • November 4, 2019
  • 2 replies
  • 1556 views

Hi guys, I cannot seem to open any of my adobe sofwares. I know the creative cloud is not udpdated this is because I had previously experienced some errors when I updated and the IT support in my school rolled back the update for me in order for me to use the software. However now i'm experiencing this type of error now https://wickedsick.tv/en/ .

Can anyone help me? I really need to use the software for school and I cannot contact Adobe because its Sunday.

 

 

 

 

 

 

 

 

 

 

 

 

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2 replies

David__B
Adobe Employee
Adobe Employee
November 4, 2019

Hi Yebilefa,
Sorry to hear of your difficulties. We'll need more details to bettter understand the issue. Can you please share the following

  • What error message are you getting?
  • Are you on Windows or Mac and what version of these?
  • Can you provide more details about what your IT rolled back?