Adobe Stock Trial Cancellation

Question

I am trying to cancel the Adobe stock trial before the 30 day trial ends, but it doesn't give me the option to do so. I tried following the steps of 'managing the account to cancel the plan', but the trial is not part of a plan.

I find it frustrating that there is no straight forward process to this action. There isn't an order or invoice history that shows when I ordered the free trial. None of the steps are helpful in the support page.

Is there an individual from the Adobe UK support team that I can contact or email? Where do I find them?

John T Smith · Accepted Answer

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Andrew25076054v39y · Answer

Same Happen with me

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