Participant

Question

Adobe stole my $91.35 from me unauthorized

Forum|Forum|8 years ago
March 26, 2018
4 replies
602 views

I made a mistake and bought a yearly contract from Adobe.

I noticed from my credit card statement, Adobe charged me $15.45 for monthly unauthorized for 3 months.

I cancelled my yearly plan than they charged more around $45.

That was no fair and contacted customer care and they said it was their terms so they stole my $91.35

They are really THIEF and i will make a claim to my bank regarding this situation.

Creative Cloud

This topic has been closed for replies.

Ani*Adobe

Inspiring

Hi mustafao11914395,

Apologies for the poor experience. I'm looking into your account and will assist you.

I have also sent you a private message with more details.

^Ani

mustafao11914395Author

Participant

Hello and thank you for trying to help me.

But, when i contacted to costumer care, why did they say 'we can't refund that fee'

it was a mistake and i contacted them.

anyway, i hope i will get my money back.

thank you for your help again.

C

codylk

Participant

Is there any way i can get a refund. I just bought the $80 package and it is not what i thought it would be.

Grigor Poghosyan

Participating Frequently

Right at the moment when you purchased yearly contract, you should have connected to customer care and tell them to cancel your membership.

T

Test Screen Name

Legend

So YOU made a mistake and ASKED Adobe to charge you for a year. And when they keep their promises you vilify them. I hope I never have to do business with you.

mustafao11914395Author

Participant

you don't have to hope,

you can't do business with me, don't worry

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