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Participant
March 11, 2021
Question

Adobe suite has been corrupted. I cannot reinstall.

  • March 11, 2021
  • 1 reply
  • 188 views

I installed a plug in for Illustrator which seemed to corrupt all of my Creative Cloud apps. when ever I attempt to open any of them, I get the following two messages in a row:

I was finally able to uninstall the offending plug-in and then all the Adobe apps. I removed and was able to reinstall Adobe Cloud, but cannot download any of the other apps. I get the same two messages no matter what I try. HELP!

 

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1 reply

AxelMatt
Community Expert
Community Expert
March 11, 2021

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI