Adobe thinks I am signed into to 2 computers so it won't let me log in.

Question

One of my laptops crashed and will not turn back on.  I was signed in to Creative Cloud account at the time but the laptop was turned off at the time and won't turn back on.  Got a new laptop but adobe won't let me sign in because it says I am already signed into two computers.  I usually have illustrator up and running on both of my laptops because they are in different rooms, depending on what I am working on.  Will I never be able to do that again because of the one I can't sign out of?

John T Smith · Accepted Answer

Sign OUT of your Cloud account on computer A or B to be able to use on computer C

-via https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

or

Remove Cloud license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help

-also read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

Test Screen Name · Answer

I'd expect it to offer a choice of signing out all computers. It has done for me in the past.

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