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Participating Frequently
April 13, 2014
Question

Adobe Updater not working for CS4

  • April 13, 2014
  • 1 reply
  • 4430 views

I have installed CS4 Master Collection on a new Windows 7 PC and it is working, but Adobe Updater isn't working properly. It first installed a few updates that were correct, but now it can't find the remaining updates (which I know exist).

The message is "Please note that some updates for the following products cannot be determined at this time," and then it lists most of the products.

I know that CS4 isn't supported any more, but I would have expected Adobe Updater to at least apply the remaining available patches.

I found another thread where it suggested the updates shown depend on the system clock. (http://forums.adobe.com/thread/913379). I set it to earlier and it briefly found the updates, but it seems to cause Adobe Updater to become unstable, so that hasn't worked for me. There was a suggestion that the Adobe certificate may be out of date (thus the System Clock fix works for some), perhaps Adobe needs to update its certificates?

How can I get Adobe Updater to apply remaining patches? Thanks.

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1 reply

kglad
Community Expert
Community Expert
April 13, 2014
eliot1785Author
Participating Frequently
April 27, 2014

The problem is, the Creative Suite update page doesn't even list all of the available updates.

kglad
Community Expert
Community Expert
April 27, 2014

what cs4 updates are available that are not at that link?