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Scotland79
Participant
September 11, 2020
Answered

Adobe won't update or work

  • September 11, 2020
  • 2 replies
  • 544 views

For whatever reason, I can't use my Adobe programs and I can't complete the Adobe updates ... Is anyone else having this problem and what's the solution?

I have the mostg recent update of MacOS Catalina. Is there a problem with this that's causing Adobe to fail???

This topic has been closed for replies.
Correct answer Rob_Cullen

For Install problems you may need to contact Adobe Support by chat.

Click the [Contact Us] Chat icon in the lower right of this link

https://helpx.adobe.com/contact.html

 

 

2 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
September 14, 2020

For Install problems you may need to contact Adobe Support by chat.

Click the [Contact Us] Chat icon in the lower right of this link

https://helpx.adobe.com/contact.html

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
September 12, 2020

And what version of the Adobe Creative Cloud Desktop App do you have installed?

Are you signed-in (ie 'Activated' all programs) in the CC Desktop App?

Do you see [update] buttons in the CC Desktop App?

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
S
Scotland79Author
Participant
September 13, 2020

I'm using, or at least trying to use, the latest version of CC. Most of the apps say up to date, but some say updates availible, but I can't up date them, nor can I open my programs that're up to date...

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