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Participant
April 7, 2019
Question

Adobe XD 18 update error 191

  • April 7, 2019
  • 2 replies
  • 801 views

Adobe XD 18 update error

Please help?

Exit Code: 191

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 2 error(s), 0 warnings(s)

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:18.0.12.9

FATAL: Error occurred in install of package (Name: UWPAssets Version: 18.0.12.9). Error code: '191'

ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with xml

Adobe.CC.XD

D:\adobeTemp\ETRA329.tmp\1\SparklerApp\SparklerApp.appx

18.0.12.9

x64

CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US

adbxd:

Microsoft.VCLibs.140.00

14.0.25426.0

x64

CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

D:\adobeTemp\ETRA329.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx

Microsoft.VCLibs.Desktop.140.00

14.0.25426.0

x64

CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US

D:\adobeTemp\ETRA329.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.Desktop.appx

false

with error code 1

ERROR: Failed to install UWP Appx Package

-------------------------------------------------------------------------------------

This topic has been closed for replies.

2 replies

Participant
April 10, 2019

I am not reciving an error, but I am now locked out of my files. I just completed a simple slide for our internal video system, closed it and needed to reopen for an edit and am getting this error:

When I hit update, nothing happens. When I look at the CC dropdown, I have this:

But it will not update. I am now locked out of all of my file and am dead in the water. I was fine until yesterday, and today I am getting this error.

Participating Frequently
April 8, 2019