Adobe XD installation macOS 10.12 not starting

Hello,

I try to install Adobe XD on macOS 10.12. When I start XD Installer, it just bounce couple of times in Dock and then disappear.

I am logged in with my Adobe cloud account.

Any suggestion, how can I install it?

Thank you

Ivan

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Correct answer ivano11384815

Ivan, could you please confirm if you are experiencing this same behavior with any other Adobe app as well?

Hi Atul,

No it was only Adobe XD.

I had to uninstall all apps from Adobe CC and restart computer. Then I was able to install Adobe XD.

Thanks

Ivan

Community Manager

Hi Ivano,

Thanks for sharing the details. As you have mentioned that Adobe XD is not launching. I would request you to try the steps mentioned in this link:- Adobe Creative Cloud applications close immediately after launch and update this discussion with results.

Thanks,

Atul_Saini

Participant

Hi Atul,

I tried your suggestion but XD Installer.app is still just bouncing couple of times in Dock and disappear without starting Installer.

Thanks

Ivan

Community Manager

Ivan, could you please confirm if you are experiencing this same behavior with any other Adobe app as well?

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