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Participant
October 13, 2019
Question

Adobe XD installer stuck at 3%

  • October 13, 2019
  • 1 reply
  • 218 views

So my adobe installer is stuck at 3% it’s been for days I’ve tried everything, deleting all files and redone loading the app , restarting my computer everything, turning off the firewall, everything....I have an ACER E5 573 and a windows 10 Home 1903 system. At first I was receiving a error message days ago when trying to open XD that said I needed to update my computer system to Windows 10 creator for that specific app but that’s not available for my computer/idk how . I uninstalled everything and now the installer is stuck at 3%

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    1 reply

    ls_rbls
    Community Expert
    Community Expert
    October 14, 2019

    Hi,

     

    Are you using an offline full installer of the XD app?