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Participant
March 24, 2023
Question

AdobeCrashReport with no specific error, repeatedly occurring

  • March 24, 2023
  • 1 reply
  • 329 views

AdobeCrashReport with no specific error, continuously popping up at random, no report to view, no app crashes, nothing freezes, it's not destructive to any project, it's really only annoying because it's just a continuous random interuption from the AdobeCrashReport application, multiple time throughout the day.

 

It doesn't have the look of the app specific error/crash, with the specific app logo/icon at the top. It has a red Adobe "A" style logo/icon, similar to the one on the top of this Adobe Support Community web page.

 

There is a blue link to "view report" but the link is broken. No report opens. I can close the error window and move on with my work, until the next error, which will interupt my task until I clear or switch applications. Have not noticed any time specific issues/regularity to the error. Seems to appear at random.

 

It pops up when an Adobe application is open. It doesn't seem to matter which one. Sometimes clicking out to another application like Chrome will make it pop up. Sometimes it pops up while typing in a text field, like changing a sequence/comp/folder name, etc.. 

 

Adobe Creative Cloud (version 5.10.0.573), Premiere (23.2), After Effects (23.2.1), Photoshop (24.2), Media Encoder (23.2.1). 

 

Using a new M2 Mac Mini, running macOS Ventura 13.2.1

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
March 24, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Participant
March 24, 2023

Thank you for your help

kglad
Community Expert
Community Expert
March 24, 2023

you're welcome