After downloading Premiere CC trial and uploading my media the software shutdown

Forum|Forum|9 years ago
October 19, 2016
1 reply
174 views

I need some help troubleshooting what Is wrong with my computer or software. After downloading Premiere CC 2015.3 trial and uploading my media the trial software shuts down and I don't know why. Please help.

I using a PC.

HP envy 15 notebook

intel i7

ram- 8 gb

64 bit operating system

Creative Cloud

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Correct answer kglad

reset your preferences - http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

kglad

Correct answer

Community Expert

reset your preferences - http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

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