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A
aliciac13449845
Participant
November 13, 2016
Answered

After Effects

  • November 13, 2016
  • 1 reply
  • 312 views

¿Porqué no me deja descargar la versión de prueba?, ingreso a la página y me dice que están teniendo problemas, ayúdenme.

This topic has been closed for replies.
Correct answer John T Smith

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 14, 2016

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

A
aliciac13449845Author
Participant
November 14, 2016

Mi equipo es de 32 bits.

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
November 14, 2016

After Effects will not download or run on a 32 bit computer.

Must be 64 bit. You need a new computer to run After Effects.

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