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Participant
November 13, 2016
Answered

After Effects

  • November 13, 2016
  • 1 reply
  • 312 views

¿Porqué no me deja descargar la versión de prueba?, ingreso a la página y me dice que están teniendo problemas, ayúdenme.

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Correct answer John T Smith

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
November 14, 2016

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

Participant
November 14, 2016

Mi equipo es de 32 bits.

John Waller
Community Expert
Community Expert
November 14, 2016

After Effects will not download or run on a 32 bit computer.

Must be 64 bit. You need a new computer to run After Effects.