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tvince11
Participant
April 15, 2014
Question

after effects cc install stuck at 90%

  • April 15, 2014
  • 2 replies
  • 16333 views

I can't seem to get my after effects cc install past 90%. after I have waited for some time, i then press cancel and rather than going back to an 'install' button, it goes to a 'update' button. i click that and get error - U43M1D204

This topic has been closed for replies.

2 replies

goombado
goombado
Participant
June 12, 2014

Hello,

I had this exact same problem, and I didn't know what to do. However, I went into the menu to Force Quit Applications (Apple Menu, Force Quit...), and I noticed that Skype wasn't responding. I wondered why, and I force quitted it. Straight away, my update went to 97%, and after a short while, installed. I'm not sure if this is the case with your computer, or if you even have Skype, but this solution works for me.

Kind Regards,

Goombado

    D
    defaultsj25q5ve3q9n
    Participant
    September 25, 2021

    I had photoshop open. I ended it and it finished in a snap

    Ratandeep Arora
    Community Manager
    Ratandeep AroraCommunity Manager
    Community Manager
    April 15, 2014

    Hello Tvince11,

    Please let us know few thing regarding this issue.

    1. Is it a Windows or MAC opreating system you have.

    2. Have you tried launching the application to check whether you are able to successfully launch the application or not.

    Thanks,

    Ratandeep Arora

    T
    tvince11Author
    Participant
    April 15, 2014

    MAC operating system.

    Application will not launch. Says: 'you can't use this version of the application "adobe after effects cs6" with this version of OS X. (my OS X is totally up to date) You have "adobe after effects cs6" 11.0.2"

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