Skip to main content
S
sbecker666
Participant
February 27, 2014
Answered

After Effects CC Update freezes

  • February 27, 2014
  • 1 reply
  • 426 views

I've been able to update all of my CC apps whenever updates have been released, with the exception of After Effects on the most recent update, which hangs at 55%, then pops up a dialog asking me to close my "AdobeCrashDaemon" app to continue. I don't see that app as up and running, so how can I close it?  Or bypass this dead end to update the app? Retry gets the same result, cancel just spits me out.

This topic has been closed for replies.
Correct answer kglad

restart your computer and, before doing anything else, update.

or open your running processes and terminate the crash daemon.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 27, 2014

restart your computer and, before doing anything else, update.

or open your running processes and terminate the crash daemon.

S
sbecker666Author
Participant
February 27, 2014

I had tried the restart route only to get the same freeze, but opening the Activity Monitor

and killing the CrashDaemon activity allowed it to go through, thank you!

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 27, 2014

you're welcome.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices