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YCHRC
YCHRC
Participant
July 24, 2014
Question

After Effects CS6 and OS10.9.4

  • July 24, 2014
  • 1 reply
  • 542 views

My version of After Effects CS6, version 11.0.2, is not compatible with Mac OS 10.9.4.

Is an upgrade available?

What are my options?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 24, 2014

    here are all the cs6 updates (compatible or not):  http://www.adobe.com/downloads/updates/

    a compatible upgrade would be to subscribe to adobe's creative cloud.

    YCHRC
    YCHRCAuthor
    Participant
    July 24, 2014

    Thank you.

    Went to CS6 updates, downloaded latest AE update successfully and tried to install.

    Unfortunately this brought up Adobe Application Manager which messaged, “ Update Failed. Updates could not be applied. Please contact your Administrator if you wish to apply updates on your machine. Updates have been suppressed by the Administrator.”

    I am the Administrator.

    I checked system preferences and I allowed updates downloaded from anywhere, so this should not be a problem.

    What now?

    Jeff

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 24, 2014

    right click the update and click 'run as administrator'.

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