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Participant
August 11, 2016
Answered

After effects trial failed to install.

  • August 11, 2016
  • 1 reply
  • 228 views

Hi..got this for both after effects and the media encoder install from creative cloud:

Unable to remove the file. Rename file and try again.

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeCharacterAnimatorPreview4AllTrial', version:1.0.4.184

FATAL: Error occurred in install of package (Name: AdobeCharacterAnimatorPreview4AllTrial Version: 1.0.4.184). Error code: '146'

WARN: Failed to move directory 'C:\adobeTemp\ETR6A00.tmp\1\universal\Support Files' to 'C:\Program Files\Adobe\Adobe Character Animator (Preview 4)\Support Files'

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    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    August 11, 2016