Skip to main content
J
jcsjohn2
Participant
October 25, 2013
Question

After effects won't install from cloud on mavericks

  • October 25, 2013
  • 1 reply
  • 2184 views

I've downloaded after effects from the cloud and it keeps failing to install. I'm running new mavericks os?

This topic has been closed for replies.

1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUt
Adobe Employee
October 25, 2013

Hi jcsjohn2,

Please refer the kb: http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html.

Regards,

Romit Sinha

J
jcsjohn2Author
Participant
October 25, 2013

I have downloaded the patch and tried a few times to run it but keep getting the message " Update Failed this patch is not applicable for you, please check for updates from the help menu in your product. the otion to contact customer support has brought me here

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUt
Adobe Employee
October 25, 2013

Please restart your machine and try again.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices