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Alexception
Alexception
Participant
October 6, 2015
Answered

After purchasing Creative Cloud Student and Teacher edition my apps are still in trial mode

  • October 6, 2015
  • 1 reply
  • 146 views

I sign up for Creative Cloud Student and Teacher edition ( so its includes Abode Illustrator, Photoshop...) but when I try to download it, they told me that I didn't pay the subscription.. Can you help me please??

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Correct answer Kanikas

HI,

I assume you are getting an error for trial, please refer :-

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

1 reply

Kanikas
KanikasCorrect answer
Legend
October 6, 2015

HI,

I assume you are getting an error for trial, please refer :-

First, sign out and then back in to Creative Cloud, using the same adobe id used to pay for your subscription,

https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Then, if you launch any CC 2015 product and the pop up still shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

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