After reinstalling my computer, all Adobe applications show that they are incompatible with my system and cannot be installed. How can I fix this issue?

Forum|Forum|9 days ago
March 26, 2026
5 replies
122 views

After reinstalling my computer, all Adobe applications are incompatible with my system and cannot be installed.
I'm using Windows 11 24H2 and an NVIDIA GeForce RTX 3070 Ti with the latest drivers. What should I do?

Correct answer Jubilant_Buttercup8140

I disabled compatibility mode, and after installing the latest Microsoft Visual C++, the issue was resolved. Thanks everyone!

Jubilant_Buttercup8140AuthorCorrect answer

Inspiring

I disabled compatibility mode, and after installing the latest Microsoft Visual C++, the issue was resolved. Thanks everyone!

kglad

Community Expert

excellent

Nancy OShea

Community Expert

The current version of Win11 is 25H2 (update for 2025).

Also, do you have ample free disk space on your primary hard drive?

Go to Start > Settings > System > Storage...
If your hard drive is full, delete Temp files and move pictures & other files to external HDs.

Nancy O'Shea— Product User & Community Expert

Jubilant_Buttercup8140Author

Inspiring

I still have 142 GB of free space on my C drive.😭

kglad

Community Expert

per @Jeff_A_Wright is the cc desktop set to run in compatibility mode?

Jeff_A_Wright

Community Manager

Thanks for posting, @Jubilant_Buttercup8140. I am sorry you are unable to install the recent updates to the different Adobe applications. Please verify that the Adobe Creative Cloud Desktop application is not set up to use Compatibility mode. There is no need for compatibility mode when running the Adobe Creative Cloud Desktop app, and setting it to an older operating system would cause the errors you are seeing.

For more information, see https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-the-latest-version-of-windows-783d6dd7-b439-bdb0-0490-54eea0f45938.