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Participant
April 20, 2016
Answered

After Update, Message "Unable to launch . . . you lack sufficient permissions to access . . ."

  • April 20, 2016
  • 1 reply
  • 251 views

I have paid what I consider high monthly charge, am up to date and, stupidly I updated to CC InDesign 2015.

I get a message that does not tell me how to change permissions, the folder says the app has Read and Write permissions, the help scripts are for Windows - I use an iMac running El Capitan - I now have a very impatient client waiting for a file. Help. As for Adobe, why do I pay for this????

This topic has been closed for replies.
Correct answer Govardhan.V

Does the Adobe folder under both System as well as User Libraries as Read and Write permissions for currently logged in User account as well Administrator option ?

If not , you may try with below steps once :  [ If yes, let us know ]

Follow below steps :

Step 1 :

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe

.

Right click on Adobe folder and select "GetInfo" option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,

Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

Step 2:

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.

/library

3)Then navigate to Application Support>Adobe

.

Right click on Adobe folder and select "GetInfo" option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,

Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ -----------

Then launch InDesign application and check.

1 reply

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
April 20, 2016

Does the Adobe folder under both System as well as User Libraries as Read and Write permissions for currently logged in User account as well Administrator option ?

If not , you may try with below steps once :  [ If yes, let us know ]

Follow below steps :

Step 1 :

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe

.

Right click on Adobe folder and select "GetInfo" option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,

Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

Step 2:

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.

/library

3)Then navigate to Application Support>Adobe

.

Right click on Adobe folder and select "GetInfo" option.

Expand the Sharing & Permissions section.

Click the lock icon in the lower-right corner. Enter your administrator user name and password when prompted, and then click OK.

Please click on '+' symbol , it will open list of user accounts. Add Currently logged in user name and Administrator option,

Then provide "Read & Write" permission to Currently logged in user name and Administrator option,.

Click the Gear icon, and select Apply to Enclosed Item. Close the Get Info dialog box.

------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ -----------

Then launch InDesign application and check.